Laleh Learning

Work History

• WGU Academy

  Learning Experience Designer

  • Lead the design and improvement of asynchronous, competency-based learning across multiple subject areas in collaboration with cross-functional teams, including SMEs, instructional technologists, multimedia developers, and content writers.
  • Served as lead LxD for WGU Academy’s most successful certificate launch to date (AI Skills Foundations), resulting in 167 new starts and 159 intenders in the first month since launch.
  • Developed the foundational version of WGU Academy’s revised design document, later adapted by leadership to inform current design processes.
  • Collaborate with internal teams across WGU Academy and the broader university - including product managers, analysts, and program leadership - and external vendors to align course deliverables with institutional quality standards and learner needs.
  • Translate findings from learner research, discovery, and analytics teams into actionable design strategies that improve clarity, alignment, and learner experience.
  • Mentor teammates and contribute to internal process improvements by modeling best practices in accessibility, learner-centered design, and institutional documentation.
  • Co-presented two distinct presentations on accessibility and AI applications in course design at the WGU Academy Summit.

• Foundation for Advanced Education in the Sciences at the NIH

  Instructional Designer

  • Collaborated cross-functionally with peers to support recruitment, faculty development, and course delivery.
  • Ensured accessibility across courses utilizing WCAG 2.0, including educating faculty on how and why to create accessible course content and utilize Universal Design for Learning (UDL).
  • Co-developed SOPs, QA rubrics, and a refreshed faculty resource hub to streamline course development and technology troubleshooting.
  • Co-taught a graduate-level asynchronous pedagogy course; designed and led faculty workshops on various topics including accessibility, teaching strategies, and assessment.
  • Presented “Developing Learner-Centered Online Courses through Innovative and Flexible Approaches to Faculty Development” at 2023 UPCEA Annual Conference.

• Passion for Life, Inc.

  Instructional Design Intern

  • Developed a training guide and multimedia visual aids for workshop facilitators to optimize training effectiveness.
  • Collaborated with 3 different teams to provide multiple deliverables simultaneously in a fast-paced environment.
  • Facilitated 2 virtual train-the-trainer sessions for coaches using the updated training guide.

• Inspired & Wired Music

  Self-employed Curriculum Developer

  • Conducted needs assessments to develop the basis for new curriculum development within music education.
  • Leveraged user research to increase company revenue by 120% year-over-year.
  • Designed novel learning experiences including animated lessons, escape rooms, and self-checking puzzle activities.
  • Combined expert knowledge as a SME and instructional designer to create research-backed lessons and assessments.

• Fairfax County Public Schools

  General Music Teacher

  • Designed and implemented curricula for 800 students across virtual, in-person, and hybrid settings.
  • Provided virtual district-wide professional development to over 200 music educators.
  • Selected to lead collaborative planning meetings with educators from 7 different schools.
  • Chosen to mentor novice teachers to increase instructional success in their first year of teaching.

• Self-employed (Outschool)

  Online teacher

  • Applied best practices of instructional design and learning theory to increase learner performance by an average of 20%.
  • Created engaging learning experiences and assessments for synchronous and asynchronous online courses.
  • Earned nearly 50 5-star reviews of synchronous and asynchronous class experiences.

• Self-employed (VIPKid)

  Online ESL tutor

  • Selected as one of 10 educators out of over 1000 applicants to advise VIPKid’s central offices about curricular gaps.
  • Designed curricular revisions alongside curriculum & instruction team to optimize language acquisition for over 500,000 students.
  • Earned over 1400 five-star reviews of synchronous class experiences.